Frequently Asked Questions
Do you service woodwind instruments?
We specialize in brass musical instruments. We do not provide any repair, modification, or customization services on woodwind, string, or percussion instruments.
Do you provide quotes before servicing my instrument?
Yes! While discussing services and products, we will ask you whether you would like a quote. If you answer yes, we will provide you a quote before we do any service to your instrument. Once you approve the quoted services and products we will proceed.
How will I know when service on my instrument(s) is completed?
You have the following options for notification of completed services to your instrument(s).
What forms of payment do you accept?
We accept the following forms of payment:
Can I ship an instrument for service?
We do accept instruments for service through approved shipping methods. Please contact us at: firstname.lastname@example.org or 614-725-9098 for further details and instructions.
Shipping / Pick-up & Drop-off
Where do you ship?
We ship within:
Do you pick-up and/or drop-off serviced instruments and products?
We do offer pick-up and/or drop-off for instruments to be serviced, serviced instruments, and purchased products.